Last updated 12 October 2026.
This policy explains what personal information Mavi Pools Ltd ("we", "us") collects through mavipools.co.uk and how we use it. We are based in Addlestone, Surrey. You can reach us at mavipoolsltd@gmail.com or on 07513 436646.
Enquiry form. If you send us a request we receive the details you type in: your name, phone number, email, postcode, the service you need and your message.
Calls and email. If you call or email us we keep a record of what you tell us so we can quote and do the work.
Site usage data. Only if you accept cookies, we use Google Analytics to count visits and see which pages and buttons people use. This includes your approximate location, device and browser type, and the pages you view. It does not tell us who you are.
We use your details to reply to your enquiry, arrange site visits, give quotes and carry out work. We use analytics data to improve the website and to measure our advertising. We do not sell your information and we do not send marketing emails unless you ask us to.
We handle enquiry details because it is needed to respond to you and to take steps towards a contract at your request. We use analytics cookies only with your consent, which you can withdraw at any time.
If you accept, Google Analytics sets cookies in your browser. If you decline, no analytics or advertising cookies are set. You can change your choice at any time using "Cookie settings" at the bottom of any page: change my cookie choice.
Enquiry form messages are delivered to us by FormSubmit, an email form service. Analytics data is processed by Google, which may transfer it outside the UK under approved safeguards. This website is hosted by Netlify. We share your details with others only where the law requires it.
We keep enquiry and job records for as long as needed to deal with your request and for up to six years afterwards for accounting and legal purposes. Analytics data is kept for up to 14 months.
You can ask to see the information we hold about you, to correct it, to delete it, or to object to how we use it. Email us and we will reply within one month. If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office at ico.org.uk.